OBJECTIVE: Looking for a very challenging position as a Sr. IT/Ops Engineer and/or IT manager to further my growth in designing, planning & building robust and secure IT & Operations infrastructures.
SUMMARY OF SKILLS:
v Extensive experience and consistent high achievement in the areas of IT and operations management & support
v Self-driven, results oriented, dedicated to professionalism and teamwork.
v Strong ability to modularize, simplify, and quickly resolve complex technical and process issues.
v Can-do attitude, inclination towards creative & efficient solutions, respect for project deadlines.
Company Name, City, State 01/2004-present
Lead support personnel for revenue generating multi-tier web applications
Led an effort to reconfigure the webfarm hosting Prosystemfx.com to institute standardization across the farm simplifying management and troubleshooting
Worked with outside vendors to troubleshoot mission critical failures
Currently developing “Webfarmer”, an in house application that will be capable of delivering a dynamic view of the current state of multiple web farms and dozens of servers.
Identified infrastructure “soft spots” that will be addressed immediately following the current tax season
Led the effort to develop and test W2K3 enterprise FTP solution for transfers between geographic sites
Company Name, City, State 12/2001-04/2003.
Data Center Operations
Designed distributed server architecture for a country-wide interactive television system running on proprietary server/client software and XML web services
Through ADSI, WMI, and other scripting technologies, built an enterprise monitoring/alert system for our country wide Windows 2000 network to reduce costs associated with purchasing such a system
Responsible for maintaining the EventMatrix, an 80 server system that services 80% of interactive television programming for shows and networks such as Pop Stars, Survivor, Gameshow Network, American Candidate, Actor’s Studio, TNN, Bravo, and others. Interactive technologies include wireless messaging (SMPP, SMS), customized alerts, and one-box push technologies.
Managed a Windows 2000 Forrest consisting of three domains, several OU’s, and hundreds of accounts. An intricate Group Policy structure ensured system integrity and role dispersal.
Responsible for all networking devices into and out of three data centers. These included Foundry Server Irons (for global load balancing), Cisco 6509 (for layer 2 access between our cage and our provider), and Cisco 5438 (for LAN layer 2 connectivity).
Responsible for over 20 web sites, eighty servers, and thousands of users
Managed and configured a global server load balancing infrastructure that improved the end user experience
Worked closely with developers and QA during development life-cycle to develop UML documentation, system flows, and architecture diagrams
Deployed mission critical applications across the enterprise using packaging products such as WISE and MS Installer
Senior Systems Analyst
Company Name City, State 3/2001-10/2001.
Operations & Management:
Helped expand the IT infrastructure, directly managed variety of different vendors & contractors (Computer vendors, Phone Contractors, Network VARs, independent contractors, ISPs, Co-locations).
Trained and directed junior analysts in NY and Beverly Hills
Designed, installed, configured and managed the following:
· Company wide VPN (used internationally), backup solution (including off-site backup for disaster recovery), and network monitoring using Observer
· Voice infrastructure including PBX system and voicemail system
· Internal & External Network infrastructure.
· Production server images with Norton Ghost
Implementation of wireless access between clients and the back office email system
Played a critical role in designing secure internal & external networks while working closely with colleagues and contractors.
Active Directory Experience:
§ Worked with department heads to develop a long term strategy for laying out an OU structure that reflected the business operations of the enterprise
§ Designed and implemented AD/Forrest topology which consisted of five geographically separated sites
§ Worked with network engineers to optimize replication traffic with respect to the Active Directory and Global Catalog
§ Manually edited Schema to include fields useful to the company
§ Detailed and purchased hardware requirements for AD under a load of 900+ users
§ Delegated FSMO roles across enterprise for better redundancy
§ Integrated PKI Infrastructure for production domain security
§ Designed and implemented a hierarchal delegation of administrative privileges allowing better local support for local domains
§ Controlled access and workstation settings through extensive use of Global Group Policies
IT & Helpdesk:
Installed, configured and managed the following throughout the company:
· Active Directory Services (Windows 2000 network), DNS, DHCP, WINS, Print Servers, AD integration with Exchange 5.5